How to Resolve QuickBooks Not Showing Mapped Drives Issue

Mapping a network drive allows you to access QuickBooks files on another server, workstation, or disc via the network.. It also makes it simple to view your QuickBooks company file from shared storage. You may occasionally encounter the QuickBooks not showing mapped discs issue. This section will provide you with all potential solutions to the QuickBooks not showing mapped discs problem. 

Important things to keep in mind

It should be remembered that you may only direct a certain shared folder. If the client on PC 2 has shared the C: drive with the PC, you may simply lead that particular C: disc but avoid the subfolders. Furthermore, you must right-click the corporate file folder, and if you are unable to see the mapped network drive option, you must browse upwards and explore the higher level folders for mapping options. If you utilize QuickBooks hosting, you must contact the cloud administrator to resolve the map drive issue. In this case, the company file is available on a PC that is comparable to the one where you have been using QuickBooks and creating a new mapping network drive. You should think about opening the file from the information document’s disc.. Also, when appointing the underused drive space, investigate the proper document location to access the firm record.

Steps to Resolve the QuickBooks Not Showing Mapped Drives Issue

We have listed the steps you may follow to resolve the QuickBooks not showing mapped discs issue.

Process 1: Examine the mapping discs and enable network discovery

• You must first go to the Search box, type Settings, and then click on it.
• Select the Sharing tab.
• And then go ahead and select Private network.
• You will next be requested to confirm the selections you have made. Enable network discovery and Automatic setup.
• After that, click Save Changes and then Next.

Process 2: Map a network drive in Windows 7

• The Windows key must be found and pressed here.
• A list will show on the screen; select the System tab.
• Navigate to the Menu bar and select the Tools tab.
• Select the Map network drive.
• On the screen, a new window will appear.
• Select the box Adjacent to the drive.
• Select the Unused drive from the drop-down option.
• You must also choose Browse and then Navigate to the network location.
• Keep track of the network location where your QuickBooks files are kept.
• If the UNC path is not functioning, another option is to map to a server IP address.
• You must select the Finish option.
• You can have access to search for a new driver that will become a network drive.

Map Network Drive in Windows 8 or 10 

• Go to the Search box and start typing on the system.
• Select THIS PC from the list of results.
• And then right-click on the Map a network drive option.
• Choose Map network drive.
• You would have to click on the box in front of the drive and choose the unused drive from the available Preferences.
• Select the Browse tab, and you must know where your QB file is already saved.
• Select the OK and Finish tabs.
• Also, try starting QuickBooks from a freshly mapped disc.

Process 3: Troubleshooting the problem by acquiring an IP and DNS address

If you choose to retrieve the IP address and DNS manually, the results in QuickBooks will not reveal mapped discs. 

• You must first access the Settings tab before selecting the Change adapter option.
• And then launch the Network Connections window.
• You must then navigate to the next tab, right-click the Ethernet, and select Properties from the menu that appears.
• Mark a click on the Networking tab as well.
• Select Internet Protocol Version 4. If you discovered it, mark it, then uncheck and reach the box.
• Select the Properties option.
• Select Obtain an IP address automatically and Obtain DNS server address automatically from the IPV 4 properties box.
• Finish the procedure by clicking the OK tab.

Also Read : 

How to Use QuickBooks’ Fixed Asset Manager (FAM) to manage your fixed assets

How to Integrate Microsoft Outlook Email with QuickBooks